We offer free shipping within the continental U.S. on King of Christmas products. Please keep in mind that we do not offer shipping to Hawaii or Alaska. We are unable to ship to PO boxes. Please supply a physical mailing address when filling out your shipping information. Speciality items and larger trees might have additional shipping fees. Please bear in mind that some returns will incur a return shipping fee.
We can accept cancelation/product change requests by email (firstname.lastname@example.org) within 20 minutes of your order being submitted. After 20 minutes, we are not able to fulfill any cancelation/product change request.
We can accept address change requests by email (email@example.com) within 20 minutes of your order being submitted. After 20 minutes, we are not able to fulfill any address changes.
Policies Updated October, 2021.
If you purchased your tree before the above-mentioned date and you have questions about your warranty, please contact our customer service team at any time.
Thank you for your understanding.
The King of Christmas Team.