How do you measure the height and width of each tree?

The height includes the stand and is measured from the floor to the tallest tip of the assembled tree. The width is measured from one end to the other at the widest point of the fully assembled tree (diameter).

Do King of christmas trees widths vary?

King Of Christmas trees vary in width, depending on the style of tree. Each product page on our website offers the specific item's dimensions!

What's the distance of the bottom branch from the floor?

That depends on how the tree is shaped, the bottom branches will be approximately 9"-14" inches from the floor.

Are King Of Christmas trees able to hang heavy ornaments?

Yes, all King Of Christmas trees are reinforced with steel and are outfitted to hold heavy ornaments.

Are King Of Christmas trees flame-retardant?

Yes, King Of Christmas treats all its trees with top-grade flame retardants.

How are lights attached to a King Of Christmas pre-lit tree?

All King Of Christmas lights are professionally hand-strung to minimize any appearance of wires.

Is it easy to assemble my King Of Christmas tree?

All King Of Christmas trees come with instruction manuals for easy assembly. The complete unboxing and assembly process normally takes 1-2 hours, including the shaping of the branches.

What do I do if I need a broken part of my item replaced?

Your tree may be covered under our 2 year, limited warranty! Please contact our customer service team at help@kingofchristmas.com , for further assistance.

Where are our products manufactured?

Our products are manufactured in China

What type of lights does King Of Christmas use?

King Of Christmas lights are warm white LED lights, with a life expectancy of 25,000 hours. If one bulb goes out, the rest of the strand will still remain lit!

What material is the flocking on your trees made of, and is it safe for children and pets?

Our flocking is made up of a cotton based material.

What is the difference between the King, Queen and Prince flock trees?

The King and Queen trees contain a blend of PE and PVC, while the Prince tree is 100% PVC. Additionally, the Queen trees are wider in diameter and have a triple headed tip (its leaves flare out into 3), where the King trees have a single headed tip.

Can King Of Christmas trees be used outdoors?

King Of Christmas trees are not meant to be used outdoors.

You can contact the apprenticeship office through our official phone hotline above, or with the web-form below. We generally respond to written requests within 7-10 days.

What is a Power Pole?

For trees without the Power Pole, each of its sections' wires must be connected to one another. Trees which include the power pole, already have these wires connected. It’s a matter of simple convenience, however the quality of the trees are the same!

Is there free shipping on all King Of Christmas trees?

Yes, we offer free shipping on all of our products *Speciality items and larger trees might have additional shipping fees.

When will my order ship?

Orders are typically fulfilled within 24 business hours of being placed. *Unless stated otherwise on the product page on our website.

Where do you ship to?

We currently offer shipping within the U.S. (excluding Hawaii and Alaska). We are unable to ship to PO boxes.

Pure Pivot Protection | King of Christmas

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Pure Pivot Protection | King of Christmas

Protect Your Purchase with Pure Pivot Protection

Ensure Peace of Mind with Pure Pivot Protection Plans

At King of Christmas, we understand that purchasing premium holiday décor is an investment, and we want to ensure you’re covered in every way possible. Our Pure Pivot Protection plans offer a variety of options to safeguard your purchase, whether it’s ensuring secure shipment or protecting your tree and other products from unforeseen issues. With these protection plans, you can enjoy the holidays worry-free, knowing your investment is secure.

Choose the Right Protection for Your Purchase

Pure Pivot offers several protection options tailored to fit your needs. From shipping protection to coverage on accidental damage, these plans are designed to give you confidence in your purchase. Whether you’re looking to cover potential shipping mishaps or secure your product for the long term, Pure Pivot has you covered.

Hassle-Free Claims and Fast Resolution

Should you ever need to make a claim, Pure Pivot makes the process quick and straightforward. With a user-friendly system and responsive customer service, you can have peace of mind knowing any issues will be resolved promptly.

Why Choose Pure Pivot Protection?

Comprehensive Coverage: Protect your products from damage during shipment or after delivery.
Peace of Mind: Enjoy your King of Christmas products knowing you’re backed by industry-leading protection plans.
Quick Claims: In the rare case of an issue, the claims process is quick, easy, and transparent.
Hassle-Free Protection: With Pure Pivot, protecting your purchase has never been easier.

Frequently Asked Questions

Pure Pivot Protection offers various plans that cover issues like shipment damage, accidental damage after delivery, and more. Review the specific plan details for comprehensive coverage.

If you need to make a claim, simply contact Pure Pivot’s customer service team or log into their platform. The process is designed to be quick and easy, ensuring fast resolution.

Yes, Pure Pivot Protection is available for most King of Christmas products, including trees, wreaths, garlands, and accessories. Be sure to check the specific coverage options available for your product.

In most cases, you will need to add Pure Pivot Protection at the time of your purchase. Please review the plan details or contact customer service to confirm availability after your initial purchase.

The duration of coverage depends on the specific protection plan you choose. Some plans cover shipping only, while others provide extended protection for months or even years after your purchase.

FAQs

Discover the answers to your most common questions in our FAQ section.

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Find the Perfect Tree

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